Restrict Users from Viewing Recording Files

By default, all the users have access to viewing their own recording files. For security reasons, you can restrict specific users from view recording files.

Requirements

Server / Client Version Requirement
PBX Server Version 84.12.0.32 or later
Cloud Voice App Mobile Client
  • Cloud Voice App iOS Client: Version 5.2.9 or later
  • Cloud Voice App Android Client: Version 4.13.16 or later
Cloud Voice App Desktop Client
  • Windows Desktop: Version 1.2.14 or later
  • Mac Desktop: Version 1.2.10 or later

Procedure

  1. Log in to PBX web portal, go to Extension and Trunk > Client Permission > Menu Visibility.
  2. Click Add rule to create a menu visibility rule.
  3. Set up the rule, then click Save.

    • Extension/Extension Group/Organization: Click to select desired extensions, extension groups, or departments, for which you want to restrict the viewing permission of recordings.
    • Permission Type: Select Disallow use.
    • Menu: Select Recordings.

Result

The extension user can not view recording files on his or her Cloud Voice App UC Clients.