Configure Emergency Notification Email

Cloud Voice provides a default email template for emergency notification, you can also customize your own template.

Background information

By default, Cloud Voice sends emergency notification emails in the language that you have set in system email template. An emergency notification Email contains the following information:
  • Caller information: Include extension name and number.
  • Emergency information: Include emergency name and number, and emergency call time.
  • PBX information: Include PBX nameand PBX serial number.

Procedure

  1. Log in to PBX web portal, go to Call Control > Emergency Number > Notification Contact.
  2. Click Email Template.
  3. Customize email template.
    1. In the Template drop-down list, select Custom.
    2. Edit email subject and content according to your needs.
    3. Click Save.