Allow Users to Log in to Cloud Voice App UC Clients with Red Hat SSO

After synchronizing users from Red Hat SSO to Cloud Voice, you can enable the Single Sign-on (SSO) feature on PBX, allowing Red Hat SSO users to log in to Cloud Voice App clients using their Red Hat credentials.

Prerequisites

You have integrated Cloud Voice with Red Hat SSO.
You have synchronized users from Red Hat SSO to Cloud Voice.

Procedure

Log in to PBX web portal, go to Integrations > Collaboration.
Scroll down to the Single Sign-on (SSO) section, then turn on the switch.
Optional: In the Login Method drop-down list, specify how Red Hat SSO users can log in to Cloud Voice App clients.
- Allow users to log in via SSO or using the PBX credential: Red Hat SSO users can log in to Cloud Voice App clients via SSO or using the associated extension's account credentials.
- Enforce SSO login only: Red Hat SSO users can log in to Cloud Voice App clients only via SSO.
  
  Note: Red Hat SSO login to Cloud Voice App Mobile Client is currently NOT supported. If you enforce SSO-only login, Red Hat SSO users will NOT be able to sign in to and use Cloud Voice App Mobile Client.
Click Save.

Result

The synced users can directly log in to Cloud Voice App clients using their Red Hat credentials.

What to do next

Instruct users on how to log in to Cloud Voice App clients using their Red Hat credentials.


Client	Instruction
Cloud Voice App Desktop Client	Upgrade Cloud Voice App Desktop Client to version 1.18.5 or later. In the Domain field, enter the PBX address that is allowed for Red Hat SSO. Click , and sign in with Red Hat credentials.
Cloud Voice App Web Client	Access Cloud Voice App Web Client using the PBX address that is allowed for Red Hat SSO. Click , and sign in with Red Hat credentials.