Disable Zendesk Integration

You can disable the Zendesk integration on Cloud Voice at any time when you want to pause the integration.

Procedure

  1. Log in to PBX web portal, go to Integrations > Helpdesk.
  2. On the top of the Zendesk integration page, turn off the switch.

  3. Click Save.

Result

  • The Status field displays Disabled.
  • The Zendesk integration configurations are retained, and can be used directly the next time it is enabled.