Export Call Flows

Call flows configured on Cloud Voice can be exported and imported to another Cloud Voice. This topic describes how to export call flows.

Important: After exporting call flows, do NOT modify the exported file. Otherwise, the call flow may NOT work when imported into another Cloud Voice PBX system.

Procedure

  1. Log in to PBX web portal, go to Call Flow Designer.
  2. Select the checkbox(es) of the call flow(s) that you want to export, then click Export.

Result

  • If you export a single call flow, it is saved as a .json file.
  • If you export multiple call flows, they are saved as a .zip file. You can unzip the file to access individual .json files.
Tip: To import the .json file to another Cloud Voice, see Set up a Call Flow from a JSON File.